The US Embassy in Abu Dhabi and the US Consulate General in Dubai are introducing significant changes to their visa application appointment scheduling and information system, effective May 30, 2025. This upgrade is part of a broader effort to streamline the visa application process for global applicants. The changes will impact all nonimmigrant and immigrant visa applicants, including those applying for study, work, or visit visas. The new system aims to improve the efficiency and effectiveness of the visa application process, making it easier for applicants to schedule appointments and access relevant information. As a result, applicants can expect a more streamlined and user-friendly experience when applying for US visas.
It is essential for applicants to be aware of these changes and their potential impact on the application process. To ensure a smooth transition, applicants should review the updated guidelines and procedures before their appointment. The US Embassy and Consulate General will provide detailed information on the new system and any specific requirements or procedures that applicants need to follow. By staying informed and prepared, applicants can minimize potential disruptions and navigate the visa application process with ease. The changes are expected to enhance the overall experience for US visa applicants in the UAE, and the US Embassy and Consulate General are committed to providing support and guidance throughout the transition process. Applicants can expect to benefit from a more efficient and effective visa application process, which will facilitate their travel plans to the United States.
Here’s what you need to know about the transition period:
- Transition Dates: May 15 – May 29, 2025
- Blackout Period: During this time, no new visa appointments or fee payments will be processed as the embassy shifts to the new system.
Key Dates to Remember
- May 15, 2025: Current system stops accepting new appointments and visa fee payments
- May 19, 2025: Last day to schedule an appointment using the current system
- May 24, 2025: Last day to submit documents to authorized drop-off locations
- May 30, 2025: New system goes live for scheduling

Navigating the Visa Application Transition: Action Items Based on Your Status
The upcoming transition to a new visa appointment system requires attention from applicants at various stages of the process. To ensure a smooth experience, follow these guidelines based on your current status:
1. If You Already Have an Appointment Scheduled
You can breathe a sigh of relief. Your existing appointment is still valid and will be honored even after the transition to the new system. No further action is required from your end regarding your scheduled appointment.
2. If You’ve Paid Your Visa Application Fee but Haven’t Scheduled an Interview
You need to take immediate action. Ensure you book your interview appointment by May 19, 2025, using the current system accessible at https//ais.usvisa.info.com. This step is crucial to secure your spot for the interview before the transition.
3. If You’re Planning to Apply but Haven’t Started the Process
Act quickly. To avoid any delays in your application process, make your payment and schedule your interview before May 15, 2025. This deadline is important for a seamless transition.
4. If You’ve Submitted Documents or Have Been Instructed to Mail Them
Plan to drop off your documents at the authorized locations before May 24, 2025. After this date, these locations will not accept any submissions until the new system goes live on May 30, 2025. Ensure you complete this step within the given timeframe to keep your application process on track.
By following these guidelines according to your application status, you can navigate the transition period effectively and minimize any potential disruptions to your visa application process.
For Urgent Cases, Expedited Appointments Available
Between May 15 and May 30, the US Embassy and Consulate General will still accommodate urgent visa requests for applicants with compelling reasons, including:
- Family emergencies requiring immediate attention
- Urgent medical travel for critical treatment
- Business needs that cannot be postponed
- School start dates that are imminent
If you fall into one of these categories, you may be eligible for an expedited appointment. It’s essential to provide documentation supporting your urgent need to facilitate the process.
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